If you are looking for ITIL foundation in Liverpool in weekend, you have to remember these Facts.
Myth: this is only for the tech-lovers
Fact: it benefits the whole business.
The time, energy the resources required to successfully execute ITIL, combined with the requirement of organisational and behavioural change requires buy in from IT management and business leaders. It is the way to an end, not the end itself. The objectives of an ITIL Service management course are to deliver the best value that IT brings to the business like increasing the efficiency and reducing the costs, enabling business profits etc. It has to be a dialogue between IT and business.
Myth: ITIL is only about public and methods
Fact: Technology plays a crucial role
An ITIL expert course describes what should be done to improve the sales and efficiency of the organisation. Many ITIL and Service management consultants focus majorly on process improvement and organisational issues. To better increase the efficiency of the business, look for ITIL professionals who are skilled in more than one specialisations of the subject.
Myth: Always go for ITIL obedient solutions
Fact: No technology solution is naturally obedient.
If a company believes that they should use tools that are certified with only ITIL course reading, it is wrong in thinking that. ITI does not offer functional requirements for technologies and its solutions; its certification regarding technology related issues is impossible and irrelevant.
Myth: ITIL is the first and the only solution
Facts: ITIL harmonizes with other best practises too.
While an ITIL may define the best practises of service management, it does not efficiently address the issues of IT security. Companies should consider evaluating their services in combination with other best practises.
Myth: Education is the major investment
Fact: It is only one of the requirements for success
Organisations waste their huge sum of money and time on making their IT professionals and workforce learn the basic principles of ITIL. Unification of practical team focus programs with IT is not paid attention to.
Myth: Go step by step
Fact: try and manage several procedures at a single time
Concentrating on a single ITIL process (Like incident management) won’t work. All ITIL processes are naturally inter-related and inter dependent on one another. You should be finding the root cause of the persistent problems. And to reduce these problems, consider going for change management.
If a company spends lot of time and resources focussing on only one process of ITIL rather than having a look at all the related processes, it is going to waste a lot of time and energy without much of positive results. The best way to work it out is to try various related processes at the same time.
Myth: this is only for the tech-lovers
Fact: it benefits the whole business.
The time, energy the resources required to successfully execute ITIL, combined with the requirement of organisational and behavioural change requires buy in from IT management and business leaders. It is the way to an end, not the end itself. The objectives of an ITIL Service management course are to deliver the best value that IT brings to the business like increasing the efficiency and reducing the costs, enabling business profits etc. It has to be a dialogue between IT and business.
Myth: ITIL is only about public and methods
Fact: Technology plays a crucial role
An ITIL expert course describes what should be done to improve the sales and efficiency of the organisation. Many ITIL and Service management consultants focus majorly on process improvement and organisational issues. To better increase the efficiency of the business, look for ITIL professionals who are skilled in more than one specialisations of the subject.
Myth: Always go for ITIL obedient solutions
Fact: No technology solution is naturally obedient.
If a company believes that they should use tools that are certified with only ITIL course reading, it is wrong in thinking that. ITI does not offer functional requirements for technologies and its solutions; its certification regarding technology related issues is impossible and irrelevant.
Myth: ITIL is the first and the only solution
Facts: ITIL harmonizes with other best practises too.
While an ITIL may define the best practises of service management, it does not efficiently address the issues of IT security. Companies should consider evaluating their services in combination with other best practises.
Myth: Education is the major investment
Fact: It is only one of the requirements for success
Organisations waste their huge sum of money and time on making their IT professionals and workforce learn the basic principles of ITIL. Unification of practical team focus programs with IT is not paid attention to.
Myth: Go step by step
Fact: try and manage several procedures at a single time
Concentrating on a single ITIL process (Like incident management) won’t work. All ITIL processes are naturally inter-related and inter dependent on one another. You should be finding the root cause of the persistent problems. And to reduce these problems, consider going for change management.
If a company spends lot of time and resources focussing on only one process of ITIL rather than having a look at all the related processes, it is going to waste a lot of time and energy without much of positive results. The best way to work it out is to try various related processes at the same time.